Delivery Information

We ship all orders using DPD, with the following delivery times:

Delivery typically takes 1-2 business days.

All services are tracked. You will receive tracking details via email (and phone, if provided) from the courier. With the DPD tracking link, you can view your driver's location on the delivery date, reschedule the delivery, or request a drop-off shop collection.

Delivery Terms:

We work closely with our couriers to ensure quick delivery. However, since our delivery service is outsourced to external couriers, we cannot guarantee delivery within the estimated time, especially during busy periods like Black Friday or Christmas.

You will receive a link from the courier to adjust delivery options, such as changing the date or specifying a safe place for drop-off.

If the wrong address is provided during checkout, we cannot be held responsible for delivery to an incorrect address. We will do our best to locate the parcel and reattempt delivery, but please double-check your order confirmation to ensure the details are correct. We also cannot cover return postage if incorrect items are ordered by mistake.

For information about returns, please refer to our Returns Policy at the bottom of the page. For any additional questions, please contact us at hello@dolni.com.