We accept returns for any reason—whether it’s the wrong size or just doesn’t suit your space. You have 21 calendar daysfrom the date you received your order to return it.

To be eligible for a return, items must be:

• Unused and in the same condition as you received them
• In the original packaging

Return Shipping

You will be responsible for return shipping costs. We recommend taking out adequate insurance for any loss or damage during the return process, as these shipping costs are non-refundable. If the returned item is damaged during shipping, please contact your courier to recover the costs.

Please include your order number and name on a piece of paper inside the package to help us identify your return.

Return Address:
Dolni
Unit 2, Wolfe Close
Parkgate Industrial Estate
Knutsford
WA16 8XJ

Refunds

Once your returned item is received, we will inspect it and notify you that the return has been processed. A refund will be issued to your original payment method (excluding initial shipping fees).

Refunds may take 4-5 days to appear on your statement, depending on your bank.

Contact Us

For any questions or assistance with your return, please reach out to us at hello@dolni.com.